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Welcome to GrandSpot

PT. Grand Spot Cipta Solusi is a leading global Business Process Outsourcing (BPO) provider and consulting firm that provides call center services, total range of consultations, system support and development to companies in Consumer Finance, Banking, Insurance, Retail, Government and Telecommunication.

PT. Grand Spot Cipta Solusi will help you go through the process of selecting right Technology Tools, help manage Multiple Vendor Project, Organize existing Resources, acquire the Resources you need and most importantly, work with Users for System Requirements, Set Up Configuration as well as assist in User Acceptance Test. With over thousands of Vendors to choose from and High Software Costs per User, selecting unfit package and or implementing wrong solution can be very costly mistake which may lead you to limit effectiveness of your Customer Service Center in overall.

Our goal is to deliver cost-effective solutions while optimising efficiency and quality for our clients.